Welcome to Tamico Frequently Asked Questions (FAQs). Please note that we will keep on adding more questions and answers in our FAQ database. However if there are any questions that have not been answered in the Tamico FAQ, kindly call our Customer Care at 603-8076-2626 for an immediate response. Alternatively, email us at enquiry@tamicosystems.com and we will reply your enquiries as soon as possible.

Who is tamicosystems.com?
Tamicosystems.com is owned 100% by Tamico Systems Sdn Bhd.

How long has Tamico Systems Sdn Bhd been established?
Tamico Systems Sdn Bhd has been in the market since 1998, as total office solution needs provider, for all need requirements .

What are the range of product you offer?
Our range of product is specialize for office telecommunication, security and access control system, office equipment and together with structure cabling and installation services.

How can I order product from your company?
At this moment we accept ordering by the following methods:-
1) Walk in
     GF-25, IOI Business Park,
     Persiaran Puchong Jaya Selatan,
     Bandar Puchong Jaya,
     47100 Puchong Selangor. (To look for our location map click here)

2) Phone
    Service Hotline : 603-8076-2626

3) Online
    Click here to check our online store front.

How am I going to pay for my purchase?
At this moment, we accept the following mode of payment:-

1) Walk-in Payment
You are welcome to make your payment on Cash, Cheque or Credit Card at our office from 9.00a.m to 5.00p.m at the below address:

GF-25, IOI Business Park,
Persiaran Puchong Jaya Selatan,
Bandar Puchong Jaya,
47100 Puchong Selangor.

2) Direct Bank-In

i. To our Malayan Banking Berhad account
You may also bank into our Malayan Banking Berhad directly at any branch in and outside Malaysia using the following information:
Company Name: Tamico Systems Sdn Bhd
Account Number : 5-05103-303446

Please write your name or company on the bank-in slip, then scan it and email to sales@tamicosystems.com or fax to +603-8076-2626

ii. To our RHB Bank Berhad account
You may also bank into our RHB Bank Berhad directly at any branch in and outside Malaysia using the following information:
Company Name: Tamico Systems Sdn Bhd
Account Number : 2-12321-00001216

Please write your name or company on the bank-in slip, then scan it and email to sales@tamicosystems.com or fax to +603-8076-2626

3) Credit Cards
We accepting payment make by both, Visa and Master Card holder.

Do I need to register an account to order online?
No, It is not neccessary to have an account to order our product. The register account is for regular customer for fast processing.

Is there any range of services you offer?
In order to give value to our customer, we offer backup service in term of set up, installation, repair and maintenance for our range of product.

What should I do if I forgot my login/password information?
Please click 'Account' and then key in your email URL address to collect your password.

Can I make changes or additions to my order after I click 'Send Order'?
Please contact one of our Sales Hotline at 603 8076 2626 if you need to make any changes to your order.

How can I cancel my order?
Please contact one of our Sales Hotline at 603 8076 2626  if you need to cancel your order.

Who do I contact if there is a problem with my order?
Please contact one of our Sales Hotline at 603 8076 2626 for assistance.

How will I know that my order was processed successfully?
We will send you an e-mail confirmation which will include your order number and scheduled delivery date.

What is your delivery policy?
We provide next business day delivery for orders processed by 5 p.m. within Klang Valley. All outstation delivery will subject to the courier service schedule.

How do I set up my account online as an existing customer?
To register as an existing customer, please click 'Account' and then click 'Create New Account'.

How do I update my account information?
You may update your account information online by clicking 'Account' and login to the updating page.